(An update to our previous post about our fancy new LUMITEC Rail2 Cockpit Light
So after roughly 2 to 3 weeks of flawless operation of our new light, it failed. Miserably. It basically went haywire. 🙁 I know, figures.
The LED light we purchased is capable of dimming and changing from red to white light. After two weeks, the light began to dim, flash, and change colors on its own somehow, without us touching a switch. It basically decided to have a mind of its own.
Jereme got a hold of Lumitec on Facebook and they responded back to him within a couple days with a request for us to contact their customer support.
Jereme had ordered the light on Amazon.com, so we knew there wouldn’t be any hassle or problem returning it; however, we didn’t want to simply get a replacement light if we were going to continue having the same issues after install. After discussing our concerns with the Lumitec folks, they assured him that this was not something they had ever seen before. And was likely just a rare, defective light. Jereme returned the light, got an exact replacement, and installed it for the second time.
Thus far, we’ve had flawless operation on the light. Let’s hope that doesn’t change. 😉
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